Matchmade Logo
Log inSchedule demo

Privacy Policy

Matchmade ("we", "our", or "us") provides a Software-as-a-Service (SaaS), processing, and integrating data business for enterprise clients on a subscription basis.

This privacy policy applies to the personal data that Matchmade and its affiliates may collect directly.

If you are a party whose Personal Data is collected, processed or stored by our client and you have questions or want to exercise your rights as the owner of Personal Data, then you can contact our client directly. We are not responsible for the privacy policies or security of Personal Data from our clients.

Data That We Collect

We collect your personal data directly from you when you visit our website or social media, when you are the representative of our client or potential client, or when you are communicating with us.

We may collect the following types of personal data from you:

  • Personal identification information: name, email address, phone number, and other contact information
  • Financial information: bank account details, investment portfolio, and transaction data.
  • Technical data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website and services
  • Usage data: information about how you use our website and services
  • Marketing and communication data: your preferences in receiving marketing from us and our third parties, and your communication preferences

Use of Personal Data

We use your personal data for the following purposes:

  • To provide our services to you.
  • To communicate with you about your account, updates to our services, and other matters related to our services.
  • To communicate with you about the marketing of our services, providing information about our product, sending newsletters and notifications of our services.
  • To personalize and improve our services.
  • To conduct research and analytics related to our services.
  • To comply with our legal obligations.

Disclosure and Transfer to Other Parties

Matchmade may share, transmit, disclose, provide, grant access to, or make accessible your Personal Data to third parties as follows:

  • Matchmade affiliates
  • Service providers who help us to provide our services, such as data storage providers.
  • Matchmade partners.
  • Professional advisors, such as lawyers and accountants
  • Regulators, government agencies, and law enforcement officials, as required by law or to protect our legal rights.

We may transfer and process your Personal Data outside your residence country. Data protection regulations may differ from one country to another. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

Retaining Your Personal Data

We will retain your personal data for as long as needed to fulfill the purposes for which it was collected, or as required by applicable law.

Personal Data Protection

We have implemented technical and non-technical measures to protect your personal data from unauthorized access, use, or disclosure. While we strive to maintain a secure situation, please be aware that the security of data transmitted over the internet cannot be completely ensured.

User Rights

You have the following rights with respect to your personal data:

  • The right to access your personal data.
  • The right to request that we correct or update your personal data.
  • The right to request that we erase your personal data.
  • The right to object to the processing of your personal data.
  • The right to request that we restrict the processing of your personal data.
  • The right to data portability

To exercise these rights, please contact us using the contact information provided below.

Policy Changes

We reserve the right to change this Privacy Policy according to our internal policies and to comply with changes in applicable legal regulations.

If there are changes to the Privacy Notice, we will notify you via our website prior to such changes. You are encouraged to regularly check this Privacy Policy for the latest information.

Contact

If you have any questions or concerns about this document, please contact us at:

Indonesia:

PT Match Made Indonesia

Wisma Nugra Santana Lt. 2, Jl. Jend Sudirman Kav 7-8, Karet Tengsin, Tanah Abang, Jakarta Pusat, DKI Jakarta

Email: info@matchmade.io

Countries Other Than Indonesia:

Matchmade PTE LTD

Address: 160 ROBINSON ROAD #24-09, SINGAPORE (068914)

Email: info@matchmade.io

Client Success

Discover the difference we makeSpark

Curious about our bold claims? See how real customers have benefited from our product and let their experiences guide you.

"As Indonesia’s bullion bank and a state-owned enterprise, managing public trust demands uncompromising accuracy. Match Made became a core pillar in our governance—reconciling all EDC and cashless transactions across our nationwide branches with 100% match accuracy based on our customized parameters. From loans to repayments, it delivered real-time traceability and strengthened our controls from the ground up."
Finance Team, PegadaianRead use case →
"We serve thousands of meals a day—but it was the transactions that drained our time. Match Made automated what we thought couldn’t be, making closings faster and reports sharper."
Finance Teams, Pizz Hut IndonesiaRead use case →
"Multiple clinics. Multiple platforms. One goal: alignment. Match Made helped bring it all together. For the first time, our reconciliation runs as seamlessly as our front-end services."
Finance Team, Arya Noble (ERHA)Read use case →
"We no longer need to debate with our commercial team to add more payment channels, because the reconciliation process is now automated by Matchmade."
Deky Wijaya, Head of Finance at FithubRead use case →
"Matchmade Helps us to solve and automate complex reconciliation process for all of our restaurants & night clubs seamlessly and accurately."
Felix Nugroho, CTO at ISMAYA GroupRead use case →
"Matchmade helps us to remove manual reconciliation process throughout multiple payment method from all of our dental chains!."
Ardhi Pradana, Group CFO of Satu DentalRead use case →
"As a brand built on freshness and precision, we expect the same from our backend. Match Made helps us reconcile all cashless transactions across outlets—e-wallets, vouchers, and memberships included. What used to be a clunky, manual process now runs seamlessly in the background, giving us the accuracy and peace of mind to move faster with confidence."
Finance Team, RejuveRead use case →
"Our business thrives on detail—from the stitch in a shoe to the last cent in a transaction. Match Made reconciles our multi-brand e-commerce sales across Shopee, Tokopedia, TikTok, and other marketplaces, as well as offline stores—accounting for promos, discounts, refunds, and returns. It cuts through the noise and gives us a single source of truth that keeps finance in step with the rest of the company."
Finance Team, Gino MarianiRead use case →
"As a national beauty retailer with hundreds of brands and a growing online presence, reconciling transactions across e-commerce platforms and offline stores used to be overwhelming. Match Made streamlined the chaos—handling returns, refunds, and partner-specific rules with ease. With its built-in dashboard, we now track MDR charges down to the decimal and ensure everything aligns with our agreements. It’s the clarity and control we needed to scale with confidence."
Finance Team, C&F Store (Indonusa)Read use case →
"As a nationwide franchise, recon used to be the bottleneck—especially syncing POS data with third-party delivery and payment channels. With Match Made fully integrated into our ERP, we now catch issues like over-recorded transactions that we couldn’t even see before. Closings are faster, checks are real-time, and finance finally moves at the pace of the business."
Finance Team, Wingstop IndonesiaRead use case →
"Behind brands like Bakpia Tugu, Bolu Susu Lembang, and Lapis Bogor Sangkuriang is a nationwide operation with complex reconciliation needs—across EDC, cash, and marketplace channels. Match Made simplified it all. It adapts to how we work, connects our offline and online sales, and gives our accounting team clarity without the complexity. Finally, a tool that understands how FMCG really runs."
Finance Team, AgrinesiaRead use case →
"Thousands of transactions pass through our system every day. It used to take forever to close the books. Match Made changed that. Now everything’s faster and much more reliable. For us, every transaction matters. Whether it’s a cup of coffee or a mobile payment, it all adds up. Match Made brought a layer of structure we didn’t know we needed. What used to take days to reconcile now happens while we sleep."
Finance Team, TukuRead use case →
"We process thousands of microloans daily, often from rural borrowers through field agents. Match Made helped us reconcile those repayments with our financial systems, making audits simpler and reducing risk. It’s built for the complexity we face every day."
Finance Team, AmarthaRead use case →
"Retail at this scale means reconciling not just sales, but installment plans, loyalty systems, and multiple payment providers. Match Made helped unify all of that."
Finance Team, AEONRead use case →
"As a brand built on freshness and precision, we expect the same from our backend. Match Made helps us reconcile all cashless transactions across outlets—e-wallets, vouchers, and memberships included. What used to be a clunky, manual process now runs seamlessly in the background, giving us the accuracy and peace of mind to move faster with confidence"
Finance Team, Fore CoffeeRead use case →
"With packages, vouchers, and cashless payments across branches, reconciliation used to be a chore. Match Made streamlined it all—quietly running in the background so our team can focus on what truly matters: patient outcomes."
Finance Teams, Light HouseRead use case →
"Reconciliation used to be a monthly struggle. Match Made helped us build a process that just works. Now we spot issues earlier and move forward with confidence Reconciliation used to be a slow, reactive process. With Match Made, it’s proactive. We spot issues early, resolve them quickly, and keep everything moving smoothly."
Finance Teams, Sari RasaRead use case →
Contact Icon

Get live in a weekSpark

We understand you need the team to use it before you paying for it. Hence we will get your team live in one week and offer a one-month of free and fully assisted Proof-of-Concept Period.

Schedule demo

Still got questions? Ask Away

Matchmade Logo

Platforms

Resources

Company

Contact

Copyright © 2026 Matchmade. All rights reserved.